Citizen Chater of MOD

CITIZEN CHARTER

Government of the People's Republic of Bangladesh

Ministry of Defence
Ganabhaban Complex

Sher-E-Bangla Nagar

Dhaka-1207

E mail

Web

Telephone

Fax No

modgov@bttb.net.bd www.mod.gov.bd

9110111-2, 9118306

8117945, 9144819

Focal Point

Telephone

Alternative Telephone

Joint Secretary (Gen) 9143209

Deputy Secretary (3) 9113319

CITIZEN CHARTER - MINISTRY OF DEFENCE

Introduction

1. Ministry of Defence interacts mostly with the Defence Services and Inter-Services Organization and with few other Civil Organizations. Considering the Citizen Charter this Ministry has little scope to interact with the normal citizens of the country. However this does not dissolve the scope of having some responsibilities to the normal citizens. Besides the responsibilities to the under command organizations, Ministry of Defence also performs some duties towards the common citizens of the country.

History of the Ministry

2. Ministry of Defence started functioning from the Old High Court Building, Dhaka soon after the independence in late December 1971. Later it was shifted to the present location Gono Bhaban Complex, Sher-E-Bangla Nagar, Dhaka in 1993.

3. During restructuring the Ministries in 1982, the Ministry had 02 wings (headed by Joint Secretaries), 06 Branches (headed by Deputy Secretaries) and 21 Sections (headed by Senior Assistant Secretaries). Later 02 Sections related to the Affairs of Freedom Fighters were transferred to the Ministry of Liberation War Affairs in 2001.

Organizations of Ministry of Defence

4. Ministry of Defence administers total 25 Organizations. These are:

a. Defence Services

(1). Bangladesh Army

(2). Bangladesh Navy

(3). Bangladesh Air Force

b. Inter- Services Organizations

(1). National Defence College (NDC)

(2). Armed Forces Medical College (AFMC)

(3). Military Institute of Science and Technology (MIST)

(4). Defence Services Command and Staff College (DSCSC)

(5). Inter- Services Selection Board (ISSB)

(6). Directorate General of Defence Purchase (DGDP)

(7). Directorate General of Medical Services (DGMS)

(8). Directorate General of Forces Intelligence (DGFI)

(9). Bangladesh Ordnance Factory (BOF)

(10). Ministry of Defence Constabulary (MODC)

(11). Inter- Services Public Relation (ISPR)

(12). Bangladesh Armed Services Board (BASB)

(13). Engineer-in-Chief’s Branch

c. Civil Organizations

(1). Bangladesh National Cadet Corps (BNCC)

(2). Chief Administrative Officer’s (CAO) Office

(3). Controller General of Defence Finance (CGDF)

(4). Directorate of Military Lands and Cantonment (DMLC)

(5). Cadet College

(6). Space Research and Remote Sensing Organization (SPARRSO)

(7). Bangladesh Meteorological Department (BMD)

(8). Department of Cipher

(9). Survey of Bangladesh (SOB)

Organogram of Ministry of Defence

5. The Organogram of the Ministry in tree form:

				Secretary

Joint Secretary (General)					Joint Secretary (Works & Development)
DS(1)	DS(2)	DS(3)	DS(Law)		DS-4	DS-5	Engineer Adviser
D-1	D-6	D-10	D-21		D-13	D-3	D-12
D-2	D-7	D-11			D-14	D-4	Planning Cell
D-19	D-9	D-15			D-16	D-5	Engineer Cell
D-20		Account Officer			D-18

Note: D-8 and D-17 sections were transferred to Ministry of Liberation War Affairs.

Responsibilities of The Ministry

6. The general responsibilities vested on Ministry of Defence are:

a. Defence of Bangladesh.

b. Defence Service of Bangladesh and Armed Forces attached to or operating with any of the Armed Forces of Bangladesh excluding planning, co-ordination and arrangement of mobilization of the defence services on declaration of national emergency/war and co-ordination and control of the activities of the defence services when deployed in aid of civil administration.

c. Construction works of Armed Forces.

d. Production of Cypher documents.

e. International Red-Cross and Geneva Conventions as these affect belligerents.

f. Gallantry awards and decorations in respect of forces under its control.

g. Military Lands and Cantonments.

h. Meteorological Observations.

j. Pardons, reprieves and respites, etc. of personnel belonging to Armed Forces.

k. Matters relating to Space Research and Remote Sensing Organization (SPARRSO), National Services and Bangladesh National Cadet Corps (BNCC), Cadet Colleges and Survey of Bangladesh.

l. Civil Services paid from Defence Estimates.

m. Hydrographic Surveys and preparation of navigational charts (excluding Hydrographic Surveys in the inland water of Bangladesh and preparation of charts for inland navigation).

n. Budget, legal, statutory matters of Armed Forces.

p. Secretarial administration including financial matters.

q. Administration and control of subordinate offices and organizations.

r. Liaison with International Organizations and matters relating to treaties and agreements with other countries and world bodies relating to subjects allotted to the Ministry.

s. All laws on subjects allotted to this Ministry.

t. Inquires and statistics on any of the subjects allotted to this Ministry.

u. Fees in respect of the subjects allotted to this Ministry except fees taken in courts.

Services Rendered by Ministry of Defence

7. Ministry of Defence provides various services to the under command organizations through its different sections as shown below:

Section	Serial No	Services	Recipient	Time
D-1	1.	Creation of new posts under revenue budget	Bangladesh Army	When required
	2.	Incorporation of Arms, Armament, Equipment, Transport, etc in TO&E	do	do
	3.	Revision of TO&E	do	do
	4.	Fixation of Financial Power of different appointment	do	do
	5.	Approval of Commission and Gazette Notification	do	do
	6.	Permission of Foreign Service of retired members.	do	do
	7.	Padak/Medal related works.	do	do
	8.	Firing Range selection works	do	do
	9.	Advance related works to the personnel serving under defence budget.	do	do
	10.	Formulation/Revision works of Rules and Regulations.	do	do
	11.	Administrative works of Ministry of Defence Constabulary (MODC).	MODC	do

Section	Serial No	Services	Recipient	Time
D-2	1.	Matters related to Judge Advocate General (JAG) Office.	Bangladesh Army	When required
	2.	Matters related to Bangladesh Space Research and Remote Sensing Organization (SPARRSO).	SPARRSO	do
	3.	Matters related to National Defence College (NDC),Defence Services Command and Staff College (DSCSC).	NDC, DSCSC	do
	4.	Matters related to Key Point Installation (KPI).	Ministry of Home Affairs	do
	5.	Matters relating to Pension of Civil Officers and Employees paid from Defence Budget.	Services and Inter-Services Organization	do
	6.	Matters related to Controller General of Defence Finance (CGDF) except Audit and Budget.	CGDF	do

Section	Serial No	Services	Recipient	Time
D-3	1.	All sorts of administrative function of Bangladesh Army Head Quarters (AHQ): Determining prices of ration items of Armed Forces. Procurement and distribution of food items. Entitlement of rations. Partial transport related works	AHQ, QMG’s Branch, ST Dte	When required
	2.	Extension of time of Residential accommodation. Works related to the Canteen Store Department (CSD)	Do M&Q Dte	do
	3.	Entitlement of all sorts of ordnance items including uniforms of Armed Forces personnel’s.	Do Ord Dte	do
	4.	Publication of BLC (Bangladesh List of Changes). Partial works related to Arms and Armament.	Do ITD Dte	do
	5.	Works related to sanctioning of Telephone of different Directorates under the Ministry.	All Organizations	do
	6.	Promotion / Employment from the post of Associate Professor to Vice-Principal and Vice-Principal to Principal.	All Cadet Colleges	do
	7.	Creation of new posts.	do	do
	8.	Looking after the problems related to the pay and allowances of Faculty Members / Officers / Employees.	do	do
	9.	Employment/Transfer of Armed Forces Officers as Principal on deputation.	do	do
	10.	Administrative/Financial approval in various matters.	do	do
	11.	Sanction of LPR and Pension of Vice-Principals and Principals.	do	do
	12.	Approval of condemnation of vehicles and purchase there of.	do	do

Section	Serial No	Services	Recipient	Time
D-4	1.	Creation of new posts of Bangladesh Meteorological Department (BMD).	BMD	When required
	2.	Employment / Promotion of Officers.	do	do
	3.	Looking after the problems regarding pay and allowances of employees.	do	do
	4.	Transfer of Officers on deputation in Home and Abroad.	do	do
	5.	Administrative/Financial approval of different subjects.	do	do
	6.	Grant of LPR and Pension of Officers.	do	do
	7.	Condemnation of vehicle, equipments, and import/purchase there of.	do	do

Section

Serial No

Services

Recipient

Time

D-5

All sorts of administrative function of Bangladesh Armed Services Board (BASB), Inter- Services Public Relation (ISPR) and Directorate General of Medical Services (DGMS) :

a. Formulation and revision of Recruitments Rules.

b. Preparation and revision of the Table of Organization.

c. Works related to promotion and selection grade.

d. Works related to Pension.

BASB,

ISPR and DGMS

when required

Section	Serial No		Services		Recipient	Time
D-6	1.		All sorts of administrative function of Bangladesh Navy : Appointment and retirement of Chief of Naval Staff. Gazette notification of Commissioned Officers Voluntary retirement. Extension of service. Appointment, confirmation of service, promotion, leave, timescale, selection grade, grant of loans and release of Civilian Employees.		Bangladesh Navy	When required
Section		Serial No		Services	Recipient		Time
D-7		1.		All sorts of administrative function of Bangladesh Air Force: Table of Organization and Equipment. Grant of Commission. Retirement of Officers. Notification of Promotion of Officers. Grant of Various loan advances. Clearance for recruitment of civil employees in vacant posts. Miscellaneous administrative works.	Bangladesh Air Force		When required
		2.		All sorts of administrative works of Bangladesh University of Professionals (BUP)	BUP		do
		3.		All sorts of administrative works of Military Institute of Science and Technology (MIST), Armed Forces Medical College (AFMC), Bangladesh Ordnance Factory (BOF) and Bangladesh Machine Tools Factory (BMTF): a. Table of Organization and Equipment. b. Recruitment rules for Officers and Staff. c. Clearance for recruitment of Officers and Staff. d. Miscellaneous administrative works.	MIST, BOF AFMC BMTF		do

Section

Serial No

Services

Recipient

Time

D-9

All sorts of administrative works of Directorate of Military Land and Cantonments including its subordinate offices i.e. Military Estate Offices and Cantonments Boards:

Table of Organization and Equipment.
Revision of recruitment rules.
Pension.
Appointment of the Cantonment Executive Officers in all Cantonment Board under DML&C.
Work on the complaints against teachers of Cantonment Board’s Schools and Colleges.
Auction/Lease of Lands and goods of Military Estate Offices and Cantonment Boards.
Acquisition, transfer and lease of lands of Defence Services.
Implementation of Defence Officers Housing Scheme (DOHS).
Formulation of Policy regarding allocation of plots for Civil and Military Officers in DOHS.
Approval of the allocation of plots/flats of DOHS to the Military and Civilian Officers as the existing Policy.
All activities regarding Defence lands.

DML&C

When required

All sorts of administrative works of Inter-services selection Board (ISSB):

Table of Organization and Equipment.
Printing of different forms used in the selection procedure works.
Miscellaneous administrative works.

ISSB

Section

Serial No

Services

Recipient

Time

D-10

Budget related works of the Ministry itself and all under command organizations:

Allocation of budget.
Re-appropriation of the allocated budget.
Transfer of the allocated budget of Ministry of Defence.

All Organizations

when required

Section	Serial No	Services	Recipient	Time
D-11	1.	All sorts of administrative works of the Ministry	MOD	When required
	2.	Procurement, Preservation and Management of Furniture, Stationeries, and Liveries of the 4^th Class Employees.	do	do
	3.	All matters relating to pay and allowances, travel allowances, contingency bills, advances, telephone bills, internal budget of the Ministry itself, recreation leave and allowances etc.	do	do
	4.	Matters relating to foreign and internal training/tour/seminar/ workshop.	do	do
	5.	All matters related to ex-Bangladesh leave/recreation leave, earned leave of officers and staffs of the Ministry itself.	do	do
	6.	Allotment/transfer of telephone, payment of telephone bill etc for all officers.	do	do
	7.	Relevant works in respect to the transports.	do	do
	8.	All matters relating to the sanction of pensions for all officers/staff.	do	do
	9.	General administration of the officers/staffs.	do	do
	10.	Relevant works in respect of the discipline of the officers/staff.	do	do
	11.	Sanction of overtime bills and honorarium for officers/staffs.	do	do
	12.	Refreshment service to the participants attending the meetings.	do	do
	13.	Matters related to the appointment, transfer, and promotion of the staffs.	do	do
	14.	All matters relating to the procurement, maintenance, and repair works of computers, printer, and accessories.	do	do
	15.	Co-ordination/Communication within or inter ministerial works.	do	do
	16.	Receipt/dispatched of letters and control of visitors.	do	do
	17.	Procurement, distribution, and maintenance of books, publications, periodicals, magazine, newspapers etc.	do	do
	18.	Managing of PABX services.	do	do
	19.	Maintenance and repair works of buildings and internal area.	do	do

Section	Serial No	Services	Recipient	Time
D-12	1.	All sorts of administrative works of Military Engineer Services (MES).	MES	when required
	2.	Providing Acceptance of Necessity for projects under revenue budget.	All Services and Inter-Services Organizations	do
	3.	Administrative Sanctions to all approved projects under revenue budget.	Inter-Services Organizations	do
	3.	Appointment, promotion, transfers (Only Superintendent Engineer and Chief Engineer) of all 1st class and 2nd class civil officers.	MES	do
	4.	Matters related to the leave pending retirement (LPR) of all 1st class and 2nd class civil officers.	do	do
	3.	Granting of Ex-Bangladesh leave.	do	do
	4.	Disciplinary matters.	do	do
	5.	Formulation and revision of rules and regulations.	do	do
	6.	Miscellaneous administrative works.	do	do

Section

Serial No

Services

Recipient

Time

D-13

All sorts of administrative works of the Department of Cypher:

Recruitment, Promotion, Leave, Pension etc of the Officers and Staffs.
Works related to the transports.
Miscellaneous administrative works.

Cypher Department

When required

Section

Serial No

Services

Recipient

Time

D-14

All sorts of administrative works of Bangladesh National Cadet Corps (BNCC):

a. Appointment of the Army Officers in BNCC as proposed by the Army Head Quarters.

b. Transfer of the officers within the organizations.

c. Training of Cadets.

d. Complementary tours of officers and Cadets in abroad.

e. Works related to the mechanical transports.

f. Miscellaneous administrative works.

BNCC

When required

All sorts of administrative works of Directorate General of Forces Intelligence (DGFI) except budget and project works:

Approval of Appointments/ Transfers/Tours of officers and staff at Defence section in the foreign Missions of Bangladesh as proposed by the Army Head Quarters.
Providing suggestions/ recommendations (in light of opinion of Ministry of Foreign Affairs and DGFI) for the appointment of officers in the different foreign Missions/Consulate office in Dhaka
Other miscellaneous works.

DGFI

Section	Serial No	Services	Recipient	Time
D-15	1.	Report on the progress of implementation of the decisions of the meeting.	Cabinet Division	When required
	2.	List of pending cases of pensions of retired officers / staffs and the progress there of.	Prime Minister’s Office	do
	3.	Forwarding the list of pending matters of the Ministry.	Cabinet Division and Prime Minister’s Office	do
	4.	Report on the Action Plan of Ministry/Subordinate Offices	Ministry of Labour and Employment	do
	5.	Allocation of the residential accommodation (type A, B, C) to the personnel of Ministry and Subordinate Office.	Directorate of Government Housing	do
	6.	All sorts of functions related to the National Assembly concerned.	Secretariat, Bangladesh Parliament	do

Section	Serial No	Services	Recipient	Time
D-16	1.	All sorts of administrative works of Survey of Bangladesh (SOB).	SOB	when required
	2.	Sanction of loan and advances of officers/staffs.	do	do
	3.	Approval of training/tour of officers/ staffs at Home/Abroad.	do	do
	4	Sanction of leave/time scale/selection grade.	do	do
	5.	Appointment/promotion/time scale/ selection grade of all gazetted officers.	do	do
	6.	Permission for Aerial Photography in Bangladesh through a standing board	All	do

Section	Serial No	Services	Recipient	Time
D-18	1.	All sorts of administrative works of Military Secretariat Branch.	AHQ	when required
	2	Appointment, promotion, and retirement of Chief of Army Staff.	do	do
	3.	Works related to the commission of Army Medical Corps (AMC), Army Dental Corps (ADC) and Armed Forces Nursing Services (AFNS) officers.	do	do
	4.	Substantive/Temporary Substantive promotion to the commissioned officers.	do	do
	4.	Termination of service through normal, optional, compulsory, and premature retirement of the Army Officers.	do	do
	5.	Dismissal from the service of Army Officers.	do	do
	6.	Approval of termination of service as “Retirement” instead of Dismissal.	do	do
	7.	Extension of time limit of services of the commissioned officer.	do	do
	8.	Appointment of Colonels Commandant.	do	do
	9.	Appointment and Retirement of Chief Administrative Officer (CAO).	CAO	do
	10.	Employment, promotion, retirement, leave (all types), time scale, selection grade etc. of non-cadre civilian 1st class and 2nd class officers.	do	do
	11.	Approval of purchase of stationeries for the offices under CAO office.	do
	12.	Approval of repair and purchase of machineries for mechanical transport.		do
	13.	Confirmation and termination of the services of non-cadre 1st class and 2nd class civilian officers.	do	do
	14.	Disciplinary action against non-cadre civil 1st class and 2nd class offices.	do	do

Section	Serial No	Services	Recipient	Time
D-19	1.	Matters relating to the pay and allowances, pension, etc. of Military personnel and civilian employees paid out of Defence budget (including anomalies of pay).	Defence Services	When required
	2.	Works relating to the implementation of the National Pay Commission for the Civil/Military organization paid out of Defence budget.	do	do
	3.	Matters relating to the Agreements on Military Cooperation.	do	do
	4.	Matters relating to the formulation and revision of the financial rules for employment of Armed Forces personnel in UN Peace Keeping Missions, and providing pay and allowances (local) in advance to the personnel employed such.	do	do
	5.	Formulation, revision, and issuance of the Joint Services Instruction (JSI).	do	do

Section	Serial No	Services	Recipient	Time
D-20	1.	All sorts of Audit related works for the units/formations of Defence Services and Civil Organizations:	All Organizations	When required
	2.	Preparation of the report on the information regarding the audit objection/settled of various departments for the Monthly Co-ordination Meeting.	do	do
	3.	Forwarding of audit reports of various departments to Finance Ministry half yearly.	do	do
	4.	Implementation of instructions and recommendations of National Parliamentary Committee as an when received.	do	do
	5.	Arranging tripartite meeting for solving the unresolved Advance Para and Draft Para audit objections.	do	do

Section	Serial No	Services	Recipient	Time
D-21	1.	Supervision and Co-ordination of all sorts of cases of Sub-Ordinate Courts (administrative tribunal, civil court, criminal court) including Write Petitions of High Court and Supreme Court.	All Organizations	When required
	2.	Formulation and revision of all sorts of Act, Rules and Regulations for the Defence Services and providing opinion on legal matters.	do	do
	3.	Legal opinions regarding the service matters for the Military / Civil Officers and Staffs.	do	do
	4.	Legal opinions regarding the service matters for the Civil Officers and Staffs of the Inter Services and Civil Organization under the Ministry.	do	do
	5.	Legal opinions on all sorts of disciplinary (Military/ Civil) matters.	do	do
	6.	Legal opinions on different Military/Civil agreement, arbitration, and international treaty.	do	do

Conclusion

8. Officers and employees of Ministry of Defence are committed to serve the organizations and any citizens of the country with utmost sincerity, honesty and efficiently. Besides the responsibilities shown, Ministry of Defence also performs any other jobs given by the Government. For further information, some one can also visit the websites of the Ministry and its organizations. The Charters as written is not exhaustive, these are shown in general only. If any query arises, the focal point may be contacted. Ministry of Defence assures to serve the nation in the best of its capability.